The fitting room · since 1952
Bootsthatactuallyfit.
Walk in and a fitter is always here. No appointment, no barrier, no rush — the way it's been for seventy years.
- Fitting boots since
- 1952
- Unhurried, every fit
- ~1 hour
- No appointment, ever
- Walk in
Fit fixes it. Buckles don't.
A boot done up tight enough to stop your foot moving is cutting off your circulation. That's why feet go cold, and why we fit before we sell.
What a fit involves
Four steps. About an hour.
Common problems
Where does it hurt?
Why it happens
Almost always fit, not warmth. A boot buckled tight to stop your foot sliding is cutting off the blood.
What we do
Fit the boot so it holds without crushing — a footbed, the right shell, the right last. A better-fitting boot is a warmer boot.
Why it happens
A boot too narrow for your foot, or done up too tight across the top.
What we do
We check the width (the last) before the flex, then stretch or grind where it's pinching.
Why it happens
Banging against the tongue — a boot too stiff for you, or a liner that hasn't been moulded.
What we do
Heat-mould the liner and set the flex to how you ski. Often sorted in ten minutes.
Why it happens
Usually a boot bought a size too big. Your heel lifts, so you buckle harder to stop it.
What we do
A shell check tells us straight away. Sometimes padding fixes it; sometimes it's the wrong boot, and we'll say so.
Why it happens
The bony bump on the side of your foot presses on the shell with every turn.
What we do
We grind or punch the shell out right there, so the pressure point simply isn't there any more.
Why it happens
The top of your foot is crushed under the buckles.
What we do
We punch the shell over the instep and adjust the liner, so it holds you without the squeeze.
In the fitting room now
Boots to try on
Custom footbeds
The biggest difference, moulded while you wait.
A stock insole supports nobody in particular. A moulded footbed holds your arch where it belongs, so your foot stops spreading and the pressure comes off the sides.
Meet the fitters
Justin Hart
Owner
Justin has been part of the business since his teens and grew up in the ski industry. The founder's grandson and now the owner, he pairs a deep-rooted understanding of the shop with a modern approach — carrying the family legacy forward, with the hands-on experience to give advice you can trust.
Nicola Jones
Company secretary and boot fitter · 40 years fitting
Nicola has been a valued member of the team for over 40 years, with even more experience across the ski industry. As company secretary she keeps everything running smoothly — and as a skilled boot fitter she helps customers find real comfort and performance on the slopes.
Katie Parker
Boot fitter and social media · 3 years fitting
Katie is the newest member of the team, with three years in the ski industry — two of them in Banff, Canada, where she learned boot fitting hands-on. She also looks after our social media, keeping customers informed and inspired.
Before you come in
Measure your feet at home.
Two minutes with a pencil and a ruler: the boot finder works out your size, width and flex and shortlists boots in stock. Bring your results — or just walk in.
Fitted here
Comfiest boots they've ever worn
“Spent an hour with Justin helping fit and custom some boots for me. Fantastic service and attention to detail. Very thorough with sizing and fit, the comfiest boots I've ever worn!”
Lily Y. · 2026Google review “I bought my 1st ski boots from there 35yrs ago and they finally died. Not sure i will get another 35yrs out of my new pair from there. What a great fitting and fun experience. Please dont bother going anywhere else, we'll done guys.”
Gary S. · 2026Google review “Amazing choice of ski boots, and my unusually wide feet were no problem for these guys. Lots of time and care was taken to make sure my new boots fitted perfectly. Great price and fantastic service.”
Andrew H. · 2025Google review
Good questions
Do I need an appointment for boot fitting?
No — there's no booking at all. A fitter is always here during opening hours, so come in whenever suits you. If it's a busy Saturday, you might wait a few minutes with a coffee.
How long does a boot fitting take?
About an hour for a proper fit, longer if we're moulding a footbed or making shell adjustments. There's no rush — we'd rather get it right than get it quick.
My feet always go cold in ski boots. Can you help?
Usually, yes. Cold feet are far more often a fit problem than a warmth problem — a boot done up too tight to stop the foot sliding cuts off the circulation. A better-fitting boot is a warmer boot.
Just come in.
Whenever we're open. Bring the socks you ski in, your old boots if you have them, and allow about an hour.